Here at 360 Community Management, we are proud to be your go-to HOA management company in the Greater Phoenix area. We are committed to offering a wide range of services that meet the needs of HOAs, including the collection of payments, enforcement of violations, and the management and upkeep of community areas, 

Why Use A Professional Management Team?

HOAs can be run by a volunteer team of board members — so why do communities need professional HOA management? Hiring a team of professionals can significantly increase the efficacy of a homeowners association. They can quickly respond to members’ concerns, are skilled in financial management, can handle issues fairly and without bias, and maintain great relationships with vendors and contractors when work needs to be done. 

The only job of an HOA management team is to manage the HOA. That means their attention isn’t split between managing the HOA on top of all of their other responsibilities such as work and family. Because this is their job, an HOA management company can approach a community with the utmost professionalism and with the training needed to handle budgets, enforcing CC&Rs, collecting fees, having maintenance performed, keeping records, and much more. 

Because of the professional approach to all aspects of managing an HOA, a management team can focus on the long-term success of a community. Their work directly affects the value of the neighborhood as well as the satisfaction of stakeholders in the association. When members are happy and the community is well-kept, you can expect the value of all homes in the neighborhood to rise. 

We Tailor Our Services To The Needs Of The Community

We know that each community we serve has different needs and desires. A small community without many amenities will need a different level of management than a community with pools, parks, and thousands of members. 

Our HOA management team can meet with your board members to discuss the needs, desires, and goals for the community and lay a plan of action for our role as the community managers. We will prioritize the needs of your community and help create a place where your neighbors love to live. 

Our Service Areas

We are proud to serve the entire metropolitan Phoenix area. We offer our services to the cities below, as well as the surrounding communities:

  • Phoenix
  • Scottsdale
  • Tempe
  • Mesa
  • Gilbert
  • Chandler
  • Glendale
  • Peoria
  • New River
  • Sun City
  • Sun City West
  • Goodyear
  • Fountain Hills
  • Surprise

If your HOA is unhappy with its current management team or you are considering hiring a management company for the first time, we would love to be here for you and your community. 

Request A Proposal

Our HOA Management Services

Every homeowner association is assigned an HOA management team to provide greater attention to the association and its communication needs. The greatest benefit to our team is you — the members and board members of an association. We listen to you and assist in the effort to obtain your goals: providing a safe, clean, healthy environment that you, your families, and fellow homeowners can enjoy. As your HOA management company, we offer the following services:

Administration:

  • Maintenance of accurate Homeowner Database
  • 24/7 emergency phone number for emergencies
  • Coordinate bids for any 3rd party vendors
  • Maintenance of accurate Renters Database in your community
  • Expedite Mailings of Statements, CC&R violations, newsletters, ballots, meeting reminders, and any other documents that your association requests
  • Managers will attend and coordinate all meetings and annual meetings
  • Educate the board regarding the changing HOA legislation
  • Maintain an accurate record of all association corporate records and filings

Accounting:

  • Collection of assessments and other income that is due to the community
  • Maintains, coordinates, and prepares tax filings and state corporations commission filings.
  • Prepares information for year-end compilation reports
  • Maintains association checking and reserve accounts
  • Pays all vendor invoices, insurance premiums, utilities, and any other A/P bills due
  • Maintains homeowner payment outlets such as bank websites, lockbox files, and Paylease
  • Prepares monthly financial reports including vendor paid invoices if required
  • Posts and monitors any late charges, special assessments, CC&R fines when CC&R policies allow
  • Works with board and homeowners on any concerns or questions they have regarding accounting explanation or concerns

Collections:

  • In-house collection team providing full-service collections
  • In-1house small claims and garnishments are an extremely cost effective way to collect on past-due assessments
  • Custom payment plan options for homeowners
  • Detailed collection reports
  • Currently, 360 Community Management has a 110% collection rate

Resale and Disclosure:

  • Informs potential buyers and new homeowners of important community information per the Arizona Revised Statutes
  • Works with selling team, Title Company, and buying team to ensure a swift and smooth transaction
  • Distributes important documents to new homeowners that includes but is not limited to the CC&R’s, a Welcome Package, any current forms required by HOA, current policies in effect, and what to expect as a new homeowner.
  • Distributes a disclosure package not limited to CC&R’s, financial statements and any current HOA policies to potential/prospective homebuyers in escrow.

Community Website/Electronic Files:

  • Homeowners and board members have access to accounts to pay dues, download needed forms, and view community documents on the community website
  • We are able to store all HOA files electronically for organized and quick access
  • Community Website posts events in the neighborhood such as meetings and park events
  • Website allows homeowners to respond to CC&R violation letters, request forms, and documents
  • Board members can access financials, meeting minutes, information, and any other documents requested
  • All correspondence sent to the homeowner is kept on file.

Maintenance Services:

  • In-house landscaping service available
  • In-house maintenance and pool services are available
  • Property Manager supervises any outside vendors to ensure they are within out strict guidelines
  • Property Manager will obtain bids for outside vendors to make sure we are getting the most competitive rates for your community without jeopardizing community needs
  • Enforcement of CC&R violations within the community
  • Weekly on-site inspections of community
  • Handling of insurance claims, and architectural requests
  • Enforces any self-help to homeowners that are not on site or properties that are neglected

If you are interested in using our Greater Phoenix HOA management services, get in touch today!